In the previous segments, we focused on special-case transfers that may be hard to recognize. At the macro level, when a user transfers between HR systems, a legitimate transfer can be mistaken for a termination, leading to poor customer service (and the trouble that...
In the first segment, we looked at one extreme of transfers – a job change entailing a move between HR systems. In this segment, we’ll look at the other extreme of transfers – a job change that may fall under the HR radar. When we talked about the implications...
In the previous series, we started prepping for the key workflows that make an IAM implementation worth the cost and effort. Implementing workflows effectively is critical to achieving the desired value in terms of time savings and effort/cost reductions. It also gets...
This month, we focused on one of the key functionalities of identity management – workflows. Specifically, Provisioning and deprovisioning (which I abbreviate as de/provisioning) Non-employee management User and access recertification These workflows build on each...
In the previous segment, we worked through the non-employee management workflows. These are a special-case of user recertification and relatively less complex, making them a good place to start. Having built some experience and achieved a quick-win, we’ll now move...