Ease change by painting a picture of a better tomorrow

In our quest to solve problems and deliver value, the solutions often require people to change. The frustration of resistance gets mistaken for a lack of support or

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Deliver value faster by asking what they know… that you don’t (yet)

We need to solve the right problems to deliver value faster and connect security with the business. Sometimes that means asking other people to share what they know

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Why I love asking “What if I’m wrong?”

It’s no secret that I love questions. I’ve found it’s more powerful to ask the right question than to offer the right answer. ‘What problem are we trying

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The surprising reason you need to record yourself rehearsing before your next presentation

Guy Kawasaki once remarked that to sound casual and off-the-cuff when presenting takes at least 99 hours of practice. How long was your last rehearsal before a presentation?

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Security needs more sizzle, less steakhouse

“More sizzle, less steakhouse” is how Chris, a security leader, explained the change in buying and selling in the last two years. It’s a nod to the idea

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Why we always restate the problem

What problem are we trying to solve? This is one of my favorite questions, and for good reason. It’s useful when working to pinpoint focus. This simple question

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How you get disconnected from your value (and your story)

Good judgement comes from experience, and experience often comes as the result of poor judgement. Our experience makes up our story, the record of our value. Our story

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Do you see the progress you made this week?

I checked in on a friend recently to see how he was doing. After listing off an impressive amount of achievements, he concluded his week was “All small

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How to use percolation and incubation to solve problems

Do you allow enough time for percolation and incubation when solving problems? Most people don’t spend time on either – and that gets us into hot water. Speaking

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Why it takes multiple perspectives to solve complex problems

If the reward for solving problems is more problems, and the sign of improvement are harder and more challenging problems to solve, at some point we need help.

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