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Elevating and accelerating individuals and teams on their path to exceptional leadership

Why the illusion of communication creates confusion

  “The single greatest problem in communication is the illusion that it has taken place.” — George Bernard Shaw When I share this quote in keynotes and training, almost the entire audience nods their head and smiles. They signal agreement. Why the illusion? Every day, people say things. The person sharing their brilliance remains confident in […]

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Three ways to measure effective communication

“The problem with communication is that it is too ‘squishy’ to be measured. It’s just easier to focus on technical efforts with project plans.” This is an actual comment from a client about the challenge of security awareness and broader communication supporting technical projects. The irony is that at the time of the comment, the […]

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Learn effective communication with three key steps

The practice of effective communication is essential to properly inform the process of decision-making. Without a clear understanding of risk and the consequences of potential actions, people (executives and individual employees) may make decisions based on unrealistic assumptions or a poor understanding of the solution. It’s time to smash a myth about communication holding back the […]

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3 ways to use the right cloud solution to shift from cost center to business advisor

Among the challenges of wearing the multiple hats necessary to successfully to manage information technology and security in a mid-market company is the nagging perception of being a cost-center provider of infrastructure services. Since business has a natural tendency to reduce costs, it increases the challenge of providing the right services, growth and proper level […]

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Everyone communicates; the progression to effectively communicating value is what matters | Reconsidering Communication Series

“The single biggest problem in communication is the illusion that it has taken place.” ~ George Bernard Shaw From ballet to baseball, coding to construction, and even coloring to communication, everyone starts with a blank slate. World-renowned artists, athletes and leaders all started in the same place: learning the fundamentals, including how and when to […]

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