September 1

Into the Breach – Audio Series – Chapter 2 (People Just Want to Do Their Jobs)


Welcome to the audio series of Into the Breach: Protect Your Business by Managing People, Information and Risk (click this link to learn more about this book and pick up a complete copy – to get started on your personal journey). This series, underwritten by Configuresoft, now part of EMC, is the full and unabridged audio version of Into the Breach, written by Michael Santarcangelo and read by the author. Join us for a new chapter released on the first Tuesday of each month (there are 13 chapters total).

What you’ll find in this episode (Chapter 2: People Just Want to do their Jobs)

Chapter 2 reframes the challenge with powerful insights about the way people “just want to do their jobs.” Michael introduces what he calls the two principles  – a powerful concept about how people do their jobs, and an eye-opener that leads to improved interactions. The corollary to these principles is also explored, along with guidance on what to do about it. With a focus on individuals, Michael explains, “Compliance is not a video game” and reveals that a common approach of “exclusion” is creating more harm than good. The chapter wraps up with a discussion of “the human response to pain” – with a common example played out in organizations everywhere.

Put the power of Into the Breach to work for you…

After listening to this segment of Into the Breach, keep the energy going and support the shift in thinking and inspire behavior change by

  1. Engage with Michael on twitter (
  2. Subscribe to The Security Catalyst podcast & blog to get more insights; ask a question and get an answer!
  3. Check out Awareness that Works™ – Michael Santarcangelo’s program to guide smart investment in people, with guaranteed results (this program pays for itself).


    compliance, into the breach, santarcangelo

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