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Information relevant to breaches.

Success is sometimes measured in how you handle mistakes

To celebrate a year, he pointed out that FaceTime recently experienced an unpleasant situation where customer information was disclosed…. FaceTime has proven that – and I think Andy presented a balanced view of the situation.I think in life, the measure of a person is how they address and handle mistakes. I think in business, the measure of a company is not whether a mistake/breach happens, but how the company handles an incident when it happens…. Almost.While I suppose this isn’t exactly the type of event you want to incorporate on the front page of your website, the only public response I could find was in the computerworld article. From what I read in the Computerworld article – FaceTime acted quickly and even notified people impacted. Yet, I was bothered by this response:However, Capri said no sensitive personal data such as credit card numbers, Social Security numbers or dates of birth was exposed because that information is not collected on the FaceTime Web site.It’s a fair and valid statement to make. I supposed I would advise a client to make a similar statement, save one exception: I’d leave out the aspect of tying personal information to a limited set of data. I’m troubled by the concept that if it wasn’t a social security number, credit card number or something of the same that no personal information was disclosed. Information of any kind has value – and while this was probably a mistake, I would expect a security company to have taken a different attitude.

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It’s time to reboot the security industry

It seems that this year has been dominated by negativity: we have focused on months of bugs, slammed colleagues and users (note: this term needs to end) and even tried to prove through science (!) that people do not understand risk. In fact, many in our industry seem quick to point out that everything is […]

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